Responsible Gaming

Responsible Gambling | Underage Gaming | Self Exclusion

Responsible Gaming

The owner of King Neptunes Online Casino, is committed to being the very best online entertainment group in the world. This means doing everything possible to give our Players an enjoyable and safe gaming experience.

We recognize that whilst the majority of players gamble for entertainment, there are a small number who may lose control of their play. King Neptunes Online Casino fully supports Responsible Gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

If you are worried about your gaming behavior, please take our self-assessment test or get more information on responsible gaming.

Underage Gaming

Playing at King Neptunes Online Casino is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

One of the stringent steps we take to ensure that only people of an appropriate age enter King Neptunes Online Casino include using the "VerifyMe" service. VerifyMe is an international fraud prevention service that integrates government-issued ID database checks, algorithms and web-based signatures to verify the age and identity of new players.

Any details we request from you are used to verify your identity - this is both for your protection and ours. If you have any questions, please do not hesitate to contact us at any time.

Protection of Minors

With the Internet so readily accessible in homes around the world, responsible online gaming relies heavily on responsible parenting.

In order to ensure child safety on the Internet, King Neptunes Online Casino encourages its Players to make use of filtering software to prevent minors from accessing certain online material.

Tips for Parents

Player Self-Exclusion

King Neptunes Online Casino recognizes that whilst most Players gamble for entertainment, gambling can be harmful to a small number of people. We are committed to creating a Responsible Gaming environment by implementing and maintaining eCOGRA's Responsible Gaming requirements.

If you are concerned about your gambling behavior, please consider one of the following options:

If you choose one of these options your gaming accounts will be locked during the exclusion period. We will also take all reasonable steps to ensure you do not receive any promotional material during this time.

To ensure the best gaming experience, Players also have the option of adjusting deposit limits at any time.

To change your deposit limits or to request Exclusion, please contact our support team.

Gambling Questionnaire

  1. Do you feel that gambling affects your work?
  2. Have you ever argued with friends or family about how much you gamble?
  3. Do people know you as a gambler?
  4. Do you feel guilty if you gamble and lose a lot of money?
  5. Do you use gambling as a source of income?
  6. After losing, do you feel you have to return to the casino and win back your losses?
  7. Is gambling the only thing you want to win at?
  8. If you win, do you get the urge to play until you win more?
  9. Have you gambled till you've run out of cash?
  10. Have you borrowed money to pay for gambling sessions?
  11. Would you consider selling something personal for money to gamble?
  12. Do you see 'gambling money' as being excluded from normal household expenditure?
  13. Does gambling mean everything to you?
  14. Do you gamble for longer than you thought you would?
  15. Is your gambling an escape from stress?
  16. Would you steal or commit an illegal act to raise money for your gambling?
  17. Is your gambling a cause of stress and worry which affects all aspects of your life?
  18. When you have a hard day at work, do you get the urge to gamble?
  19. Have you celebrated any good news by spending a few hours gambling?
  20. Does your gambling make you want to escape your life to the extent of considering suicide?

If you have answered 'Yes' to seven or more of these questions, please consider assistance from any one of the following organizations:

Contact Details
National Council on Problem Gambling: 1-800-522-4700 or
California Council on Compulsive Gambling: 1-800-GAMBLER or
Florida Council on Compulsive Gambling: 888-ADMIT-IT or
Gamblers Anonymous:
GamCare (UK based):0-845-600-0133 or